Show how much work flows straight through, where it stops, and which attempted actions still need confirmation or recovery.

Operations

• Requests received: 1,936 (7 days)
• Straight-through: 74% (validated → confirmed, no touch)
• Awaiting approval: 38 (median 3.2 h)
• Uncertain receipts: 7 (reconcile before retry)
• Duplicates blocked: 41 (idempotency key)

Visuals: From request to confirmed result; Why requests stopped; Run outcomes by flow × day; Recovery queue