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PROCESS DESIGN

Gap Analysis & Root Cause

DMAIC root-cause analysis that pinpoints where processes lose time, money or quality, and quantifies the cost of waste.

DMAICSix SigmaPower BIMinitab
Business Process Design illustration

What this service is

Symptoms get treated. Causes don't. DMAIC root-cause analysis goes past the firefighting to find what's actually driving cost, delay or quality loss — and how much it costs you.

How we deliver it

Each engagement follows a clear, repeatable shape.

01
Define the gap in measurable terms — not adjectives.
02
Measure the process as it really runs, not as it's described.
03
Analyse with the right statistical tool — fishbone, Pareto, 5-Whys, control charts.
04
Quantify the cost of the gap so the case for change writes itself.

What you get

The tangible outputs you'll have at the end.

Related services

Other services in business process design.

End-to-End Process Mapping
Map how work actually flows — every handoff, decision and waiting period — before any technology is chosen.
→
Future-State Design
The optimised to-be process — documented, peer-reviewed and signed off — becomes the blueprint for everything built next.
→
Process Benchmarking
Cycle times, error rates and cost-per-transaction benchmarked against industry standards and peer organisations.
→
Process × Intelligence

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