Governance & Standards
Name process owners, document decision authorities and keep procedures and changes under version control.
Ownership that survives the meeting
Process Governance, Risk & Controls
Make policies operational through clear ownership, practical controls and traceable evidence.
Make every control traceable.
The policy exists, but the check depends on someone remembering it. Evidence sits in inboxes and exceptions have no owner. We connect obligations to control activities, records and review dates inside the process.
Core service capabilities
Business Process Improvement & Redesign
Control Design & Evidence
Define who performs the check, when it happens, what record it leaves and who reviews that record.
Risk & Exception Management
Give issues an accountable owner, due date and escalation path, with management visibility of unresolved actions.
Approval control
A process owner defines the approval rule. Operations records the decision and evidence. Exceptions return to the owner for action—not another unattended spreadsheet.
Process → Architecture → Delivery
Our methodology
- 01DiscoverAgree the outcome, the decisions and the requirements.
- 02Current stateMap how the work and data flow today, with evidence.
- 03Root causesFind what drives the delay, rework or disagreeing numbers.
- 04ApproachAgree the target design, scope and measures of success.
- 05BuildBuild the new process, with owners, controls and the measures that track it.
- 06OptimiseTest at real volumes; tune speed, cost and usability.
- 07ProductioniseRelease with managed deployment, monitoring and support.
- 08GovernSet owners, access and controls so it keeps working.
Process redesign 1 of 2As-is: purchase approval control The approval happens by email, nobody checks that it happened, and a missing record is only found at audit.
Steps in this diagram
Lanes: Leadership, Process owner, Operations, Audit / reviewer.
- Policy approved, not built into the work
- PR raised
- Email approver
- Wait for reply
- Raise PO
- Annual audit sample
- Missing evidence found late
Process redesign 2 of 2To-be: control performed and evidenced inside the process The process owner defines the rule; operations performs the check in the app, which records a dated decision; missing evidence leaves the check open with an owner and due date.
Steps in this diagram
Lanes: Leadership, Process owner, Operations, Reviewer.
- Approve policy + authority limits
- Define check, owner, frequency
- PR raised
- Approve in app (limit rule)
- Dated decision record
- Review sample of records
- Evidence OK?
- Exception: owner + due date
- Verify correction
- Closed / escalated
Reference architectureControl register, evidence capture and assurance reporting Controls are performed inside the process (Power Apps / Power Automate) so each check leaves a dated record. Documents stay in SharePoint; only metadata flows to Fabric.
Components in this design
- Approval app (check performed in-process)
- SharePoint (evidence documents)
- Evidence flow (stamps date, owner, link)
- Control register (controls, checks, exceptions)
- Purview (labels + lineage)
- Assurance lakehouse (monthly snapshots)
- Semantic model (RLS by owner)
- Assurance report (board-pack PDF)
- Exception owner (due-date escalation)
Delivery: interactive Power BI sample reportControl Assurance & Evidence Show which controls are operating with reviewed evidence, where evidence is missing, and which exceptions are overdue and with whom. Delivered with named owners, role-based access, release pipelines and a controlled way to change governed measures.
Microsoft icons are used under Microsoft's terms. Icon notices
Synthetic sample data. Click any bar, point or row to cross-filter; use the tabs at the bottom to change page.
Next step
Do controls exist on paper but not in the work?
Tell us what is happening. We agree priorities and scope before proposing any work.